SHIPPING & RETURNS
1. Shipping Locations
We currently deliver goods to states and territories in Australia using couriers such as Australia Post and Sendle, but at the time of Website creation do not accept international orders through our Website.
Please contact us to enquire.
2. Shipping rates & Expected Delivery Dates
We currently charge a flat rate of $10 shipping for all orders, and free shipping for order of $120.00 or more.
We do not guarantee that the goods will be delivered to you by the expected delivery date.
We are not liable for any failure to deliver or delay in delivery beyond our reasonable control.
To the full extent permitted by law, you release us and our employees, agents and subcontractors from any Liability arising from delivery of the goods after the expected delivery date.
3. In-store pick up
In-store pick up is currently not available at this time.
4. Processing times
Orders are usually dispatched within 2 business days and shipping times are estimated at between 3-10 business days depending on your location within Australia.
We will use reasonable endeavours to ensure the goods are dispatched to you so that you may receive goods on or around the expected delivery date of your order.
5. Tracking your order
We will send you an email notification with tracking details once your order has been shipped. If you haven’t received your order or shipping confirmation email after 1 week of placing your order, please contact us at firstname.lastname@example.org with your name and order number.
6. Return and Refund Policy
Please refer to our Terms to view our Return and Refund policy.